Help Center


Christmas Menu

Dispatch Dates

Delivery Zones

Shipping & Delivery

Shipping cost?

When is my order coming? (Overnight Courier)

Do I need to be at home to get my order?

My order hasn't arrived yet, what should I do?

Can I collect from your Ferrymead store?


Is there a minimum order amount?

Certain items can't be shipped to my address, and I can't check out?

Heating & Storing

Reheating 400g meals from frozen

Reheating family sized meals

Are my meals coming frozen?

How long do the meals last in the freezer?

How long do the meals last refrigerated?