All orders are sent out on Monday. Areas outside of Christchurch will receive orders on Tuesday. Orders placed before midnight on Sunday will dispatch the next working day. Please note that these dates will be affected by public holidays.
We issue a tracking number and a link to track your order. If you are local (Christchurch) and have not received your order on Monday please let us know so we can follow up what has happened. Your meals will be delivered the following morning if you are outside of Christchurch. They are kept chilled with ice packs and are in insulated containers. Outer Area, South Island and North Island orders will be delivered the next day from when we send them out. This is the standard delivery time across all food freight companies, same day delivery to these regions is not possible.