Help Center


Shipping & Delivery

When is my order coming? (Overnight Courier)

Shipping cost?

Do I need to be at home to get my order?

My order hasn't arrived yet, what should I do?

Tracking Your Order

Where do you ship to?


Is there a minimum order amount?

Certain items can't be shipped to my address, and I can't check out?

Error, it won't ship to my address?

Where are our products located?

Woolworths New Zealand

New World New Zealand

Store Locator App

Heating & Storing

Reheating 400g Meals

Reheating 480g Pizzas

Are my meals coming frozen?

How long does the food last?

How long do the meals last refrigerated?