Help Center


Shipping & Delivery

When is my order coming? (Overnight Courier)

Do I need to be at home to get my order?

My order hasn't arrived yet, what should I do?

Can I collect from your Ferrymead store?

Shipping cost?


Is there a minimum order amount?

Certain items can't be shipped to my address, and I can't check out?

Heating & Storing

Reheating 400g Meals from frozen

Cooking Family sized meals

Are my meals coming frozen?

When do I need to eat my meals by?

How long do the meals last?