We send out orders every Monday evening. North Island and South Island orders arrive on Tuesdays on overnight courier. Christchurch orders arrive on Monday. Our order cut-off time is midnight Sunday to get your order that week.
We issue a tracking number and a link to track your order. If you are local (Christchurch) and have not received your order on Monday please let us know so we can follow up what has happened. Your meals will be delivered the following morning if you are outside of Christchurch. They are kept chilled with ice packs and are in insulated containers. Outer Area, South Island and North Island orders will be delivered the next day from when we send them out. This is the standard delivery time across all food freight companies, same day delivery to these regions is not possible.
Yes you can! We are located at unit 6, 1008 Ferry Road, Ferrymead, Christchurch 8023. Right opposite the Countdown. Please notify us atleast 48 hours before arriving, as we may need to pick it from the freezer.